Get Answers

Find out more about Indulge Right® products, shipping and ingredients.

Frequently Asked Questions

Why is IRF good for me

Simply put, sugar is the leading cause of most diseases, obesity and inflammation. However, sugar is the hardest ingredient to replace in baking and candy making applications without sacrificing on flavors and causing/contributing unpleasant aftertastes.
We are proud to say that we have developed a patent pending combination of natural, plant-based sugar blend that solved all the culinary and nutritional/health challenges, maintained the flavors and increased beneficial and crucial prebiotic fibers. The combination is essential to a healthier living.

Do you have a money-back guarantee? What’s your return policy?

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Do you charge for shipping?

Orders over $59 are shipped free. This provides you a great saving.

What’s the difference between carbs and net carbs?

The key difference between total carbs and net carbs is that total carbs include all the different types of carb in a food. (starches, dietary fiber, and naturally accruing sugars)
Net carbs, on the other hand, only include carbs that the body can fully digest into glucose.
To calculate net carbs you take the full amount of carbs- Fibers – sugar alcohol- allulose= net carb.

(Side note: IRF caramel has only 3 net carbs not 7)

Is there any gluten in your products?

All of our products are free of, gluten, wheat, corn, HFCS, soy, peanuts and of course sugar.

Your claim it’s sugar-free, yet the label shows 2 grams of sugar, is it really sugar-free?

They are the naturally occurring sugars in the fruits, dairy or dairy alternatives

My caramel isn’t as smooth as it was when I first open the jar, what went wrong?

Nothing! Your jar is perfectly safe to consume. WE do not use any preservatives or additives in our caramels and sauces. Therefore, some granulation might happen naturally. It will dissolve if heated.

What is inulin? Is it safe?

Inulin is a natural, nondigestible carbohydrate commonly found in plants such as bananas and chicory roots and sunchokes to mention a few. Inulin’s unique molecular structure (links) prevents it from being digested like a typical carbohydrate and reaches the colon largely intact and is responsible for its reduced caloric value and prebiotic dietary fiber benefits.
According to published studies, inulin, promotes the growth of existing strains of beneficial bacteria in the colon along with several other benefits.

What is Erythritol? Is Erythritol safe for me and for my pets?

Erythritol is a sugar alcohol that is naturally found in fruit and some fermented foods, industrially fermented from glucose, it is low caloric, and has a clean taste.
Based on current research, erythritol has the lowest glycemic index (GI) of all sugar alcohols on the market. It is not fully digested in the body, with 90% eliminated through urination. Therefore, has no impact on blood sugar level.

Unlike Xylitol, Erythritol is found to be safe for pets. (Please note: our products are intended for human consumption and not as pet food)

What is Allulose?

We only use NON-GMO Allulose. Allulose, also referred to as “rare sugar” is found in maple syrup, figs and raisins among other fruits. It has the similar texture and sweetness of regular sugar, with only 10% of the calories.

Is Allulose safe for me? For my pets?

Yes, Like Erythritol is it safe for dogs. Please refer to the answer regarding the safety of Erythritol

Do I need to refrigerate product after opening?

You can, especially in high temperature climates that constantly exceed 90F. Please note that it might get slightly grainy, but, will melt when slightly heated.

Do you use any GMO products?

Absolutely not! Every ingredient we use is certified NON-GMO.

Are they diabetic safe?

Yes, our caramel sauces have under 7 net carbs per serving.

Can I microwave the sauce?

NOPE! It may change the structure of the sauce. If you need to soften the sauce see My how to video.

Does it have a cooling or unpleasant aftertaste like most other healthy sugars?

Not at all, in fact, we always hear… “you won’t even know it is sugar-free”.

Does your product cause tummy issues, diarrhea bloating or gas?

Individuals with FORMAP intolerance are encouraged not to consume fermentable carbohydrates such as polyols(sugar alcohol), Oligosaccharides(inulin) and Disaccharides( allulose), along with a number of vegetables and fruits. Please consult with your physician.
While over consuming high amounts of fiber might cause some digestive discomfort, introducing prebiotic fiber slowly, and increasing it gradually will allow your body to adapt with minimal side effects.
Unlike Xylitol and maltitol, Erythritol does have diuretic side effects.

Are your caramel based products good for your teeth?

According to published studies, Erythritol-based products prevent decay causing oral bacteria.

Indulge Right Now!

Sign up to get 20% off your first purchase!

Thank you for subscribing! Next Step: Please watch for an email from us asking you to confirm your request.